Frequently Asked Questions

How long will it take to receive my order?

Shipping take approximately 5 to 10 business days but is subject to change at any time.

How much is shipping?

We offer free shipping on all orders worldwide.

How do I request a custom painting?

To request a custom painting, get in touch below!

Submission form
What is our refund & return policy?

A reprint or full refund will be issued for any misprinted or production-quality problem. Please contact Kaitlin as soon as possible through Instagram or Email, with a picture of the issue. Returns will not be accepted due to the customization of your order. You will also be responsible for claiming your product when it arrives. Be sure to track your package so it is not stolen or left in bad weather conditions.

How much are customs?

Get in touch with Kaitlin for all custom inquiries or commissions. After our consultation, I will be able to provide a more accurate estimate of the price based on size, medium, and time of completion.

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